Shipping policy
Last updated: 09/09/2026
Where we ship
We ship across India. We do not currently ship internationally.
Dispatch time
Orders are dispatched within 1 to 2 business days of the order being placed and, for Cash on Delivery orders, confirmed. Orders placed on Sundays and public holidays are processed on the next business day.
Delivery time
Once dispatched, delivery typically takes 3 to 14 days depending on your location. Metro and tier one cities are usually at the shorter end of this range. Remote locations, and periods of adverse weather, festival volumes or courier disruption, fall at the longer end.
These are estimates, not guarantees. Actual delivery may be affected by courier delays, weather, strikes, public holidays or other events outside our control.
Shipping charges
- Free shipping on all orders of ₹799 and above
- A flat shipping charge of ₹80 applies to orders below ₹799
Cash on Delivery
Cash on Delivery is available on eligible orders and pincodes.
A COD handling fee between ₹40 and ₹80 applies, based on your order value. The exact fee is shown at checkout before you pay, so you always know the final amount before confirming.
COD orders may require confirmation by phone, SMS or WhatsApp before dispatch. Orders that cannot be confirmed may be cancelled.
Courier partners
We ship through Shiprocket, which assigns a courier partner based on your delivery pincode, order weight and service availability. The courier is allocated at Shiprocket's discretion and we are unable to accept requests for a specific courier.
Tracking
Once your order is dispatched, we will send you a tracking link by email and SMS. Tracking information may take up to 24 hours to become active after dispatch.
Incorrect or incomplete addresses
Please check your delivery address and phone number carefully before placing your order. We are not responsible for orders delayed or undelivered because of an incorrect, incomplete or unreachable address. If a shipment is returned to us for this reason, we will contact you to arrange redelivery, and shipping charges for the redelivery will apply.
Failed delivery
Our courier partners will ordinarily make up to three delivery attempts. If delivery cannot be completed, or if a Cash on Delivery order is refused at the door, the shipment is returned to us. For prepaid orders, we will contact you to arrange redelivery or process a refund of the product value, excluding shipping charges.
Damaged shipments
If your parcel arrives visibly damaged, please refuse the delivery where possible. If you accept it, photograph the parcel before opening and record your unboxing. See our Refund and Cancellation Policy for how to raise a claim.
